Softline announces the launch of its SAM Performance Dashboard, an app specifically created for your ServiceNow environment! The app brings a central dashboard that helps the ITAM and SAM teams to monitor the functional and technical processes within ServiceNow SAM. The app comes in the new “Workspace” that introduces a complete new look and feel to the ServiceNow platform.
“I am very excited we bring this app to the market. With the launch, organisations are able to see the exact status of their functional and technical processes within ServiceNow SAM at a glance. An administrator normally needs to look in different areas of the platform when troubleshooting SAM related topics. The SAM Performance Dashboard shows all relevant processes into a single dashboard. Data is transformed in actual information that can be used to uncover incompliance and realise potential cost savings that are otherwise overlooked. Some of the widgets show data that cannot be easily gathered within the ServiceNow platform, but with the SAM Performance Dashboard we make it accessible to a SAM admin.
Launching this app fits perfectly with our mission of helping customers to mature their ITAM and SAM practice and furthermore emphasises our strong partnership with ServiceNow. I am very proud of this step, and very much looking forward to hear feedback from the market and to make the app more advanced in the future.”, says Kenney Remmerswaal, Practice Manager ServiceNow ITAM at Softline Group Northern Europe.
See the SAM Performance Dashboard App in the ServiceNow Store
About Softline & ServiceNow’s partnership:
Softline, as independent ITAM expert, helps its customers to achieve Compliance, Control & Cost savings for their IT. The partnership started back in 2018 as one of the few ServiceNow’s specialised SAM partners globally. Softline is also part of the EMEA partner advisory council. Softline’s step by step approach is based on the ISO/IEC 19770-1:2017 standard for ITAM and best practices emerging from hundreds of customer cases. Upon this standard, Softline developed their own branded House of ITAM® that helps organisations get to a higher ITAM maturity level. The ServiceNow modules overlaps perfectly with the House of ITAM®, with the Software Asset Management module right in the middle.