Softline Group Northern Europe // Life cycle integration

ITAM Life Cycle Integration

Organisations that want to increase their ITAM maturity level in a sufficient and sustainable manner, benefit greatly from an approach that is built on a strong framework, combined with knowledge from experts and experiences from their peers. The Softline Solutions House of ITAM® is precisely that. It is a translation of the ISO/IEC 19770-1:2017 standard for ITAM, combined with best practices, and delivered as a step by step approach. Not set in stone, but a practical guideline created to fit every organisations’ needs and long term goals and to help them achieve Compliance, Control and Cost savings. This tiered model is connected to each of these “goals”, where we here focus on tier two of the House of ITAM®, “life cycle integration”, that is strongly connected to establishing control.

Implementing tier two: Life Cycle integration

The tiered model of the ISO/IEC 19770-1:2017 standard for ITAM offers a staged approach for implementing IT Asset Management. Life Cycle Integration (tier 2) is about achieving greater efficiency and cost effectiveness within the IT asset life cycle, by assuring IT assets are managed in the most effective way in each step of their life cycle. 

The building blocks of the house

The five building blocks that are part of tier two are: 

  • Specify  
  • Acquire or Develop  
  • Release and Deploy (commissioning) 
  • Maintain 
  • Retirement (de-commissioning) 

Implementing these five building blocks are essential for organisations to be able to prevent inefficiencies.  

What is Life Cycle integration? 

Life Cycle integration forms an important part of the implementation of mature ITAM in an organisation, to ensure the organisation can create (and apply) appropriate choices for the application of ITAM in their processes, without consulting the ITAM team.

How does Life Cycle integration work?

This can be explained via two ways:  

  1. By developing ITAM related policies and guidelines for every stage in the life cycle.  
  2. By monitoring the effectiveness of the set policies and guidelines, and if and to what extent the internal organisation complies to them.  

The outcome of these stages, forms the input for the Plan-Do-Check-Act (PDCA) process, by analysing the results and identifying the new actions for further improvements on ITAM policies. Learn more about the PDCA model, and how to achieve continuous improvement with a proven method that is focussed on getting results. 

Why is Life Cycle integration important? 

Implementing Life Cycle integration is important to get in control and to create efficiency. This will remove the amount of surprises coming from compliance reports. Resulting into an organisation that is fully in control, and that is proactive instead of reactive.

Portable containers

Container solutions and strategies are increasing as well, as publishers put more emphasis on packaged application solutions. Systems to deploy, scale and manage applications in (cloud-ready) containers are being released and becoming generally available for customers. Containers offer a way for companies to get workloads into a cloud, shift workloads between clouds and create flexibility and portability within a Multicloud or Hybrid cloud environment. 

Curious to learn more about software containers and the challenges they bring? 

Download Software Containers paper

Application Portfolio Management: cost savings potential

Over the years, Gartner® has published multiple reports on cost savings potential, where optimising in seven different categories sums up to 30% cost savings potential over the entire software spend of an organisation. One of these categories is “standardisation and rationalisation of software”, a total of 5% savings potential. 

Want to learn more about implementing Application Portfolio Management?

Download the APM eBook

Key take away: Education around ITAM is key!

As key take away: to be able to have an effective implementation of lifecycle integration, it is of great importance to educate and train stakeholders involved in any of these five building blocks that together form tier two of the House of ITAM®, Life Cycle integration.

ServiceNow Quebec: what's new?

The ServiceNow Quebec release, released in March 2021, brings a lot of new features when it comes to IT Asset Management (ITAM). The ITAM product line now contains of three products: Software Asset Management (SAM Professional & SAM Enterprise), Hardware Asset Management & Cloud Insights.

Download the Quebec release highlights

Life Cycle integration

Life Cycle integration forms an important part of the implementation of mature ITAM in an organisation, to ensure the organisation can create (and apply) appropriate choices for the application of ITAM in their processes.

Do you want to learn more about IT Asset Management services from Softline Solutions?

Get incontact with us now!